Introduction
Consent
Users may provide consent through:
* WhatsApp chat / chatbot
* Website forms / QR codes
* Data collected by field team representatives
👉 Messages will only be sent after obtaining user consent.
Types of Communication
We may send the following types of messages:
📢 Promotional
* Product information
* Offers and schemes
* Agricultural advisory
📄 Transactional
* Invoices
* Payment reminders
* Receipts
* Order updates
📲 Service-related
* Account updates
* Support messages
Use of Data
We may use the following information:
* Name, mobile number
* Village, location, pincode
* Crop and farming-related details
* Purchase and transaction data
👉 This information is used only for service delivery, communication, analytics, and improvement.
Third-Party Services
MDFC may use necessary third-party platforms to deliver its services.
👉 Data may be shared with such service providers strictly for operational purposes.
👉 MDFC shall not be responsible for the independent policies or performance of such third-party platforms.
User Rights (Opt-out)
👉 Users can opt out at any time by:
* Sending “STOP”
* Requesting opt-out through available channels
👉 After opting out, only essential transactional messages may be sent where applicable.
Communication Limits
* Message frequency will depend on business needs
* MDFC does not guarantee the timing or number of messages
Limitation of Liability
👉 MDFC shall not be liable for:
* Delay or failure in message delivery
* Network or technical issues
* Failures of third-party service providers
👉 All services are provided on an “AS IS” and “AS AVAILABLE” basis.
Service Termination
MDFC reserves the right to:
* Suspend or terminate communication
* At any time, without prior notice
Policy Modifications
👉 MDFC reserves the right to modify this policy at any time
👉 Changes may be implemented without prior notice
👉 Continued use of services implies acceptance of updated terms
Governing Law
This policy shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Sarangpur, Madhya Pradesh.
Contact Us
📧 Email: care_mdfc@maadayalu.group
🌐 Website: www.maadayalu.group
📍 Address: 201, Nobel Apartments, Old Palasia, Indore – 452001, M.P.
